Frequently Asked Questions
Shipping
Where Do You Ship To?
We currently ship within the United States, but we're working on expanding our reach to more countries. Stay tuned for updates!
How Do I Qualify for Free Shipping?
You qualify for free economy shipping on orders over $100 within the U.S. If you need your order sooner, feel free to choose from our other paid shipping options.
How Long Will It Take to Receive My Package with Free Shipping?
Once you place your order, we'll carefully package and ship it within 1-2 business days. After that, it typically takes 3-8 days to arrive. You'll receive a tracking number to stay updated on your package's journey.
What If My Order Arrives Late After Shipping?
We understand delays can be frustrating, but please note that we can't offer refunds for shipping delays since they're beyond our control once the package is with the carrier.
What If I Entered My Shipping Address Incorrectly?
If you notice an error in your shipping address, please contact us immediately at hello@morgifting.com. If your order hasn't shipped yet, we'll be happy to update the address for you. If it has already shipped, we'll work together to find a solution.
Returns & Exchanges
Can I Return or Exchange My Order?
We currently do not offer returns, but we're always here to help. If you have any questions or concerns, feel free to reach out to us.
What If My Item Arrives Damaged or Is the Wrong Item?
If your item arrives damaged or isn't what you ordered, please inspect it carefully upon arrival and contact us right away. We'll work together to resolve the issue promptly. You can reach us at hello@morgifting.com.
Bulk Gifts
Do You Offer Bulk Orders?
Yes, we welcome bulk orders for our products. We have a comprehensive catalog available upon request. Simply email us or fill out our contact form, and we'll be happy to share it with you.
Are Your Products Suitable as Wedding or Event Favors?
Absolutely! Our items make perfect favors for special occasions. Fill out the form below, and we'll send you more details tailored to your needs.
How Far in Advance Should I Place a Bulk Order?
We recommend reaching out at least three months prior to your event. This allows us ample time to assist with selections and accommodate any customizations you might need.
Can You Customize Packaging with My Event Logo?
Yes, we offer customization options for packaging on certain gifts and bulk orders. Let us know how we can help make your event even more special.